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Business Support Manager | 08/01/2025

Details :

Details:

 

The Business Support Manager is a crucial role responsible for driving operational and administrative excellence within our software development company. This position acts as a vital connector between management, clients, and internal teams, ensuring effective project coordination, optimal resource management, and strategic business execution

 

DUTIES & RESPONSIBILITIES:

  • Develop and implement robust operational processes that underpin successful software development projects and business functions.  
  • Coordinate with team leads to guarantee resource allocation aligns with project timelines and priorities.
  • Oversee all administrative functions, including procurement, vendor management, and office operations.  
  • Collaborate aggressively with leadership to craft and execute bold business strategies and goals.  
  • Deliver insightful data-driven reports on business performance, operational metrics, and client satisfaction to drive informed decision-making.  
  • Manage client onboarding, contract negotiation, and communication to guarantee a seamless client experience.  
  • Assist project managers in meticulously tracking project progress, swiftly resolving bottlenecks, and ensuring deadlines are met.  
  • Enforce strict compliance with project documentation, deliverables, and client specifications.  
  • Maintain vigilant oversight of project financials, including budgets, invoices, and expenses.  
  • Lead and mentor a team of support staff, ensuring their alignment with company objectives and fostering a high-performance culture.  
  • Cultivate a collaborative environment that enhances cross-departmental communication and operational efficiency.  
  • Conduct regular training and development sessions for administrative and operational staff to elevate team capabilities.  
  • Ensure unwavering adherence to company policies, industry regulations, and data privacy standards.  
  • Proactively identify and mitigate risks within operational processes and project execution.  
  • Develop and maintain robust business continuity plans.  

SKILLS, EXPERIENCE & QUALIFICATIONS

  • Bachelor’s degree in Business Administration, Management, or a related field (MBA preferred).  
  • Minimum of 5 years of experience in business operations or a similar role within the software or IT industry.  
  • Strong command of software development life cycles (SDLC) and project management principles.  
  • Proficient in using project management tools (e.g., Jira, Trello) and productivity software (e.g., Microsoft Office Suite, Google Workspace).  
  • Exceptional analytical, problem-solving, and decision-making skills.  
  • Outstanding communication and interpersonal abilities.  
  • Solid understanding of financial management and budgeting processes.  

 

PREFERRED SKILLS: 

  • Familiarity with Agile methodologies and associated tools.  
  • Experience with customer relationship management (CRM) software.  
  • Exceptional organizational and multitasking abilities.
  • Proven ability to excel in a fast-paced and dynamic environment.  

The salary will be £ 39,000 - £ 42,000 DOE

Graphic Designer | 02/12/2024

Details :

Duties & Responsibilities:

  • Create and design various materials for print and digital collateral
  • Collaborate with senior designers and team members to contribute to various design projects, including creating graphics, layouts, illustrations, and other design elements. 
  • You will be required to balance multiple design projects, including web design, print design and branding for our clients worldwide.
  • Establish creative direction for the company as well as brand guidelines. Participate in brainstorming and ideation sessions to develop innovative concepts and solutions for design projects.
  • Refine visual assets that align with the project's goals and design guidelines. Perform retouching and manipulation of images.
  • Establish creative direction for the company as well as brand guidelines. Transform conceptual ideas into tangible designs using design software and tools while adhering to brand guidelines,  project specifications, budget restrictions and timelines.
  • Conduct research on design trends, user preferences, and competitor analysis to inform design decisions and stay up-to-date with industry developments.
  • Prioritise and manage multiple projects within design specifications and budget restrictions. Manage design files, organise assets, and maintain project documentation to ensure efficient workflow and project continuity.

SKILLS, EXPERIENCE & QUALIFICATIONS

  • A degree/ diploma or certification in graphic arts, design, communications, or a related subject.
  • Minimum one year experience required in the relevant field. 
  • Knowledge of layouts, graphic fundamentals, typography, print, and the web.
  • Good knowledge of HTML and CSS, as well as solid illustration skills.
  • Knowledge of Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software 

The salary will be £ 31,000 - £ 35,500 DOE

Network Administrator | 11/11/2024

Details :

As a Network Administrator at GBR Group, his primary responsibility will be maintaining the company's computing environment. He will achieve this by identifying network requirements, installing upgrades, and monitoring network performance. His role is crucial in ensuring the network infrastructure's integrity, security, and high availability to provide maximum user performance.

DUTIES & RESPONSIBILITIES:

  • Design and deploy functional networks, including LAN, WLAN, and WAN.
  • Configure and install software, servers, routers, and other network devices.
  • Monitor network performance and ensure its integrity.
  • Resolve issues escalated by other support tiers by troubleshooting cloud and local infrastructure.
  • Automate tasks and monitor their effectiveness.
  • Mentor team members on technical issues.
  • Create, oversee, and test security measures such as access authentication and disaster recovery.
  • Communicate with users when necessary.
  • Maintain complete technical documentation.
  • Suggest improvements to network performance, capacity, and scalability.

SKILLS, EXPERIENCE & QUALIFICATIONS

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Network Administrator or in a similar role.
  • Familiarity with access control models and network security.
  • Experience with network diagnostic, monitoring, and analysis tools such as SolarWinds network tools.
  • Solid understanding of network operating systems like JUNOS and Cisco IOS.
  • Sharp troubleshooting skills.
  • Ability to work independently.
  • Organisational and mentoring skills.

The salary will be £ 39,000 - £ 41,000 DOE